| Merchant Support 24/7 Technical Help Desk |
| Merchant help desk available 24x7, 365 days a year! |
Merchant Support |
877-765-8669 |
| Advanced Product Support (software questions) |
| Technical assistance for merchants and Strategic Partners utilizing our Class A certified PC products, Atomic & PC Charge, as well as Transaction History and Resource Online. This department also handles Tandem password resets. |
Advanced Product Support |
800-254-9556 |
| Terminal Support (terminal questions) |
| Technical support for merchants utilizing class A certified POS terminals. Available 24x7, 365 days Merchant Help Desk 800-354-8893 Technical support for merchants and Strategic Partners utilizing class A certified POS solutions that communicate via satellite. |
Terminal Support |
800-354-8893 |
| Orbital/Virtual Terminal & Reporting Support |
| Assistance and support for merchants utilizing the Chase Paymentech Gateway and Resource Online products. |
Orbital/Virtual Support |
866-658-7006 |
| ValuPlus Local Support |
| Technical support available Monday
through Friday 8 a.m. to 4 p.m. The
office is closed in observance of
national holidays. |
Technical Support |
303-753-0833 ext. 114 |
| Customer support available Monday
through Friday 8 a.m. to 4 p.m. The
office is closed in observance of
national holidays. |
Customer Support |
303-753-0833 ext. 100 |
